Frequently Asked Questions
Everything you need to know about your SISER shopping experience.
How long does shipping take and what are the costs?
Standard shipping typically takes 3-5 business days within the continental US. We offer free shipping on all orders over $75. For orders below this amount, a flat rate of $7.95 applies.
What is your return and exchange policy?
We accept returns and exchanges within 30 days of delivery. Items must be in their original condition, unworn, and with all tags attached. Please use our online portal to generate a prepaid return label.
How do I find the right size?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements against your favorite garments to ensure the perfect fit.
What payment methods do you accept?
SISER accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Can I track my order once it has been placed?
Yes. Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress in real-time.
How should I care for my SISER garments?
To maintain the quality of our fabrics, we recommend following the specific care instructions on the inner label of each garment. Generally, cold washes and air drying are best for longevity.